Privacy Policy

Effective Date: February 2025

1. Introduction

This Privacy Policy explains how Sheriff Flow (PTY) LTD, licensed by RSOP CoACtion Catalyst (PTY) LTD, collects, uses, and protects your personal information when using our platform.

2. Information We Collect

• Personal Information: Name, email address, phone number, physical address, and legal practice details.
• Transactional Information: Details of document Service, payments, and invoices.
• Technical Information: IP addresses, browser type, and usage analytics.
• Cookies and Tracking: We use cookies and similar tracking technologies to improve our services.

3. How We Use Your Information

• To provide and improve our services.
• To verify your identity and ensure compliance with legal requirements.
• To communicate with you regarding service updates and support.
• To enhance platform security and prevent fraud.
• For analytics and platform improvements.

4. Data Sharing and Disclosure

• We do not sell or rent your personal data.
• We may share data with sheriffs and legal authorities for document processing.
• We may disclose information to comply with legal obligations or court orders.
• Third-party service providers may process data on our behalf under strict confidentiality agreements.

5. Data Security

• We implement strict security measures to protect your data.
• Access to personal data is limited to authorized personnel only.
• Data is encrypted and securely stored.

6. Your Rights

• You have the right to access, correct, or delete your personal information.
• You may opt out of marketing communications.
• You can request a copy of your data in a structured format.
• To exercise your rights, contact us at info@sherifflow.com.

7. Data Retention

We retain your personal data only for as long as necessary to provide our services and comply with legal obligations.

8. International Data Transfers

We store and process data within South Africa. If data is transferred internationally, we ensure compliance with applicable data protection laws.

9. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated via email or our website.